Betmart FAQ — answers to all your questions

Signing up at Betmart takes just 2–3 minutes. Enter your mobile number or email, set a password, and provide a few basic details — your account will be active right away. To register, Click here।

No. Under Betmart's policies, each person may only operate one account. Creating multiple accounts may result in all of them being permanently closed and any accumulated balance being forfeited. Play fair, stick to one account, and enjoy all the benefits.

KYC verification may be required for large withdrawals. You can complete it easily by uploading a copy of your National ID or passport. It only needs to be done once, and all future transactions will go through without any hassle.

on the login page and click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Use it to set a new password. The whole process takes under 2 minutes. If your mobile number has changed, please contact the support team.

If your account is suspended, email support@betmart.bet. You'll be informed of the reason and the steps needed to resolve it. Most cases are resolved within 24 hours. Account suspensions are typically the result of rule violations or unusual activity.

The minimum age to register on betmart is 18. Minors are not permitted to create an account. Any age verification discrepancy will result in account closure. For more information on responsible gambling, this page View.

Betmart currently accepts bKash, Nagad, and Rocket, as well as direct bank transfers. For full details on all payment methods, Payment Page Visit.

The minimum deposit on Betmart is ৳500. You can deposit quickly and easily via bKash or Nagad. Your balance is credited to your account instantly after the deposit is made.

Withdrawal requests are typically processed within 15 minutes to 1 hour. For large amounts or first-time withdrawals, KYC verification is required, which may take up to 24 hours. Requests submitted outside office hours may be processed on the next business day.

Start by refreshing the page and waiting 5–10 minutes. If the issue persists, email support@betmart.bet with your payment transaction ID and a screenshot. The issue will be resolved within 2 hours.

Standard members can withdraw up to ৳1,00,000 per day. VIP members have a higher limit. For more details, VIP page visit the page or contact support.

Betmart does not charge any withdrawal fees. However, mobile banking providers (bKash/Nagad) may apply their own transaction fees — this is governed by their individual policies, not Betmart.

A welcome bonus is available on your first deposit after registering with Betmart. The bonus amount and terms may change from time to time. To see the latest offer, Promotions Page Visit.

Most bonuses come with a wagering requirement, meaning you need to place the bonus amount a set number of times before you can withdraw. The specific terms for each bonus are listed alongside the offer. For details, Promotions page available.

Betmart regularly offers cashback promotions. Meet the weekly or monthly betting threshold and the cashback is credited to your wallet automatically. VIP members earn cashback at a higher rate. VIP Program Learn more.

Yes, most bonuses have an expiry date. Typically, a bonus must be used within 7–30 days of being credited. Once expired, the bonus is automatically cancelled. The expiry date is shown alongside each bonus.

Bet on cricket, football, tennis, badminton, kabaddi, and over 100 other sports. Live betting is available for all international matches featuring the Bangladesh national team. To view the full list of games, Platform Page Visit.

Yes. Live betting is fully functional on both the Betmart mobile website and app. You'll get real-time odds updates and live scores. For the best experience, download the app — link here।

Once a bet is confirmed, it generally cannot be cancelled. However, in certain situations — such as a match being cancelled or postponed — your stake will be refunded. If Cash Out is available, you can settle your bet before the match ends.

Betmart Live Casino features real dealers for Baccarat, Roulette, Blackjack, Dragon Tiger, and much more. HD video streaming and Bengali chat support are available. the platform page View all games.

Yes. Betmart uses SSL encryption to keep all your personal and financial information secure. Your data is never shared with any third party. To learn more, Privacy Policy Read more.

You can enable 2FA from the "Security" section in your account settings. An OTP will be sent to your mobile number each time you log in. Keeping this active ensures your account is fully protected against unauthorized access.

Change your password immediately and notify us at support@betmart.bet. Our security team will investigate promptly and, if necessary, temporarily lock the account to keep it safe. Never share your password with anyone.

Betmart operates under an international gaming license and is committed to fair play. Our games are governed by transparent, unbiased RNG (Random Number Generator) technology. About Us Learn more.

Live Download Page to download the Android APK file. iOS users will also find instructions on that page. Do not download from any third-party sites, as they may pose a security risk.

To install the APK on an Android phone, you need to enable the "Install from unknown sources" option. Go to Settings → Security → Unknown Sources, or Settings → Apps → Special App Access → Install Unknown Apps, and turn it on. Then run the APK installer again.

First, fully close the app and reopen it. If the problem continues, clear the app cache (Settings → Apps → Betmart → Clear Cache). If that doesn't work, uninstall the app and reinstall the latest version. Also check that your internet connection is stable.

The app is faster than the website, supports push notifications, and shows live match updates instantly. Your balance and betting history stay in sync across both. Ideal for those who spend most of their time on mobile. App More convenient.