Betmart's Terms & Conditions — Complete Guide

Betmart (hereinafter referred to as "we", "the Platform", or "the Company") is an internationally licensed online gaming and betting service provider. By accessing our website at betmart.bet or using any of our services, you (the "User" or "Member") agree to be bound by all of the terms and conditions set out below.

Below are definitions of key terms used throughout this document, which are essential for understanding the full Terms & Conditions:

• User: Any individual who is registered on Betmart or is visiting the platform.
• Account: The personal gaming account created upon registering with Betmart.
• Balance: Real money held in your account (real cash).
• Bonus: Bonus credits granted as part of a promotion, usable subject to specific terms and conditions.
• Wagering Requirement: A requirement to complete a specified amount of wagering before a bonus can be withdrawn.
• KYC: Know Your Customer — the identity verification process.

Betmart reserves the right to update these terms and conditions at any time. Continued use of the website after any changes constitutes acceptance of the new terms.

To open an account on Betmart, you must provide accurate and complete information in the registration form. Registering with incorrect or false information will result in account termination, and any deposited funds may be forfeited.

What you need to register

• Full name (as shown on your National ID)
• Date of Birth (verifiable)
• Active mobile number
• Valid email address
• Current residential address

Each person may only register one account. If multiple accounts are found under the same identity, all will be closed and any accumulated bonuses will be forfeited.

Betmart is an adult gaming platform. To register an account and use any of our services, the following conditions must be met:

• You must be at least 18 years of age.
• All bets must be placed using your own funds — using someone else's money is not permitted.
• Participation must be voluntary and in a sound state of mind.
• Online gaming must be legal in the country from which you are accessing the platform
• Must not currently be enrolled in any self-exclusion program

Betmart reserves the right to request a National ID card, birth registration certificate, or passport for age verification at any time. Failure to provide the required documents within the specified timeframe may result in temporary or permanent account suspension.

Betmart currently supports deposits via bKash, Nagad, and Rocket. Please keep the following in mind when making a deposit:

• Minimum deposit amount is ৳200 BDT
• Deposits are typically credited to your account within 1–15 minutes
• The mobile banking account used must be registered in your own name
• Payments from third-party accounts are not accepted
• Every deposit comes with a tracking reference number

What to Do If Your Deposit Doesn't Arrive

If your deposit hasn't reflected in your account within 30 minutes of a completed payment, contact our live chat support. Providing your tracking number and a payment screenshot will help us resolve it faster.

The following conditions must be met to withdraw your winnings. Betmart is committed to fast, hassle-free withdrawals, though certain security measures are required:

• Minimum withdrawal amount is BDT 500
• Withdrawals can only be made to the same mobile banking number used for the deposit
• KYC verification must be completed before your first withdrawal
• Bonus balance cannot be withdrawn directly — wagering requirements must be met first
• Standard withdrawals are processed within 1–24 hours
• Daily withdrawal limits are determined by the user's VIP level

Betmart regularly offers a variety of bonuses and promotions. Each offer is subject to specific terms and conditions, which are clearly stated on the offer page.

General Bonus Terms

• The welcome bonus is available to new members on their first deposit only — one-time use
• You can place bets using your main balance while a bonus is active, but the bonus conditions must be met before any withdrawal can be made
• If wagering requirements are not met within 7 days of receiving the bonus, the bonus will expire
• Winnings from free bets will not be added directly to your cash balance — specific rules apply for withdrawal
• Referral bonuses are only awarded once the referred person completes their first deposit

The following rules must be strictly followed when placing bets on Betmart. They apply equally to all users:

• Once confirmed, a bet cannot be changed or cancelled (except via the cash-out feature)
• Betmart reserves the right to void any bet placed at incorrect odds due to a technical error
• Betting based on match fixing or insider information is strictly prohibited.
• Placing conflicting bets on the same event (arbitrage betting) is prohibited
• Maximum bet amounts may vary depending on the game and event

For live betting, network delays may cause a slight lag in bet confirmation. If odds change during this period, the bet will be accepted at the updated odds.

The following activities are strictly prohibited on the Betmart platform. Violations may result in permanent account closure and potential legal action:

• Operating multiple accounts under the same identity
• Using a false identity to abuse bonuses
• Sharing or selling your account to another person
• Attempting to hack, crack, or compromise the platform's security systems
• Placing bets using automated bots or scripts
• Using the platform for money laundering or terrorist financing
• Harassing or threatening other users

Betmart reserves the right to temporarily or permanently close an account under the following circumstances:

• Upon evidence of a terms and conditions violation
• Failure to pass KYC verification or providing false information
• Due to a court order or legal obligation
• If you suspect your account security has been compromised
• Extended period of inactivity (more than 12 months)

If you wish to close your account yourself

If you wish to close your account voluntarily, please email our support team. Make sure to withdraw any remaining balance before closure. Bonus balances are non-refundable.

As part of responsible gaming, you may also request self-exclusion — to learn more, visit our Responsible Gaming View the page.

Betmart takes the utmost care in collecting, storing, and using your personal information. By using our platform, you agree to our Privacy Policy.

• Your personal information is never sold to third parties
• Payment information is stored in encrypted form
• Cookies and tracking technologies are used solely to improve our services
• Information may be disclosed to authorities when required by law

To learn more about how your data is used, visit our Privacy Policy page.

Betmart believes gaming is entertainment — not a way to make money. We want every member to play responsibly and within their limits.

• You can set deposit limits from your account settings
• Contact support to request self-exclusion (30 days / 6 months / permanent)
• It is recommended to keep reality check reminders enabled
• If a family member is struggling, please reach out to us

Betmart reserves the right to update these Terms & Conditions at any time. Any changes will be announced on the website and communicated to your registered email address.

Continued use of the site after any changes will be considered acceptance of the updated terms. We recommend checking this page regularly.

Contact Us

If you have any questions or concerns regarding these terms, please contact us through the following:

• Email: support@betmart.bet
• Live Chat: available directly from any page on the site
• Support hours: 24 hours a day, 7 days a week